Free · by riders, for riders

The London delivery rider guide

Everything new and experienced riders ask in the forums, answered in one place: getting onto the apps, the right bike and licence, insurance, busy times, tax, theft and deactivations. Written by the Otto Scooter team in Hammersmith from a year of rider questions.

Before your first order

What you need to start delivering in London

  1. Right to work + IDPassport or share code. Every platform checks it, and repeats face checks while you work.
  2. A legal vehicleBicycle or legal e-bike (no licence), or a moped with a licence and CBT plus hire-and-reward insurance.
  3. Phone, bag, power bankA recent smartphone with data, an insulated bag or box, a mount and a power bank.
  4. Register as self-employedSign up for Self Assessment with HMRC once you earn more than £1,000 a year.
Need a bike?

Rent a delivery-ready bike from Otto

Electric mopeds and e-bikes for Deliveroo, Uber Eats, Just Eat, Stuart and Relay, collected at our Hammersmith workshop. Weekly price, refundable deposit, no credit check.

Included in every Otto rental

  • Hire-and-reward insurance on mopeds
  • GPS tracker, theft handled by us
  • Free servicing and breakdown replacement
  • Free battery swap at the workshop
  • Weekly price, no credit check
Most rented

Askoll eSPro 70

Our delivery workhorse: nimble in traffic, two removable batteries. Price for riders on a delivery app.

Top speed 42 mph
Range 40 mi
Licence CBT
£ 59 /week
Reserve your bike →
Long shifts

VMoto Super Soco CPx

More range and speed for riders covering big zones.

Top speed 56 mph
Range 65 mi
Licence CBT
£ 85 /week
Reserve your bike →
No licence

ETT Trayser 2.0

Legal e-bike with a big battery: no CBT, no insurance needed, cycle lanes.

Top speed 15.5 mph
Range 50–75 mi
Licence None
£ 55 /week
Reserve your bike →
Cheapest start

Cycl Carr-E

Italian cargo e-bike with racks, the lowest-cost way onto the apps.

Top speed 15.5 mph
Range 40 mi
Licence None
£ 39 /week
Reserve your bike →

General information for riders, not legal or tax advice. Rules change: check gov.uk and your platform’s rider pages before you rely on a detail.