Deposit & damages

There’s a refundable deposit — £200 on mopeds, £150–£200 on e-bikes — returned when you hand the bike back in the condition you collected it. Rent-to-Buy takes a £400 downpayment instead. No credit check on any plan.

Normal use — light scuffs, tyre and brake wear from regular riding — is expected and not charged. Damage charges only apply to avoidable damage beyond normal wear, assessed honestly by the workshop on return.

The card hold is released after the bike is returned and checked, normally within a few working days, provided it’s in acceptable condition.

If you have optional damage cover, you’re protected up to the policy terms. Without it, repair costs may be charged against the deposit or invoiced — we always show you the assessment first.