FAQ
Delivery platforms & which vehicle
What each platform accepts, what they do and don’t give you, and which Otto vehicle fits.
Does Deliveroo provide bikes?
No. Deliveroo does not supply vehicles — riders provide their own bike, e-bike or moped, and their own insurance where the law requires it. Otto is an official Deliveroo partner: renting from Otto gives you a delivery-ready vehicle with hire-and-reward insurance already on it, from £39 a week.
Can you do Uber Eats on a moped or scooter?
Yes. Uber Eats accepts mopeds and motorcycles in London provided you hold a UK provisional or full licence, a valid CBT, and hire-and-reward insurance — private bike insurance does not cover delivery work. Every Otto moped rental includes that cover, so you can register and start earning on the same vehicle.
Can you do Uber Eats on an electric scooter?
Not on a private e-scooter. Privately owned e-scooters are still illegal on UK public roads and pavements — only rental e-scooters inside the official council trials are permitted, and those cannot be used for delivery work. What most riders mean is an electric moped, which is road-legal and accepted: with Otto that is the Askoll eSPro 70 from £69 a week, CBT required.
Can I deliver on a bike without a licence?
Yes. An EAPC — an electric bike with pedals, assistance cutting out at 15.5 mph — needs no licence, no CBT, no insurance and no registration, and every major London platform accepts one. Otto’s Cycl Carr-E is £39 a week and the ETT Trayser 2.0 £55 (£49 for Uber Eats and Deliveroo riders), both delivery-ready with GPS and servicing included.
Can one rental cover more than one app?
Yes. Otto’s hire-and-reward insurance is valid across Uber Eats, Deliveroo, Just Eat, Stuart and Relay, so you can multi-app on a single bike without arranging separate policies. Most London riders do exactly that — switching apps to take the best-paying order in the area instead of waiting on one.
Ready to start?
Reserve in 60 seconds, collect tomorrow in Hammersmith. From £39/week.